I strive to be the company providing Cloud and IT Support with exceptional customer service as my priority.
I have 10+ years of experience as a Desktop and System Engineer with both Mac and Windows machines. I help clients with monthly server and desktop management to make the infrastrucure live and secure. I am a strong information technology professional with a Master’s degree in Information Technology from University of Phoenix. I am skilled in Microsoft Azure, Amazon Web Services, G Suit, and Office 365), SharePoint, Exchange Server 2013/2016, VMware, Hyper V, Active Directory, ADFS, SCCM, SCOM, OMS, Automation by using PowerShell/Orchestrator, EMC Storage, Enterprise Vault, ITIL, GoDaddy, SQL and Windows Servers.
I operate my business under these guidelines
My idea from day one has been to provide the right solution for the customer, not what makes me the most profit.
I strive for efficient, uncompromised, sincere, fabulous, caring and exceptional service – as close to perfect as possible!
I want to be the go-to place for all your IT and Communication needs.
I want to stop you throwing your laptop through a window, which let’s face it, most of us feel like doing at some point (even me!).
I am excited about building strong relationships with everyone I interact with: my customers, my partners, my community, and my suppliers.
I aim to provide a genuine, caring, great place to work (I love my job at Willy Genius Consulting!).
I want to be a place to learn. I strive to be a progressive force behind the adage “knowledge is power” so I invest in my staff, help them gain relevant qualifications and learn from experience.
I want to be honest, if I’ve made a mistake I am going to tell you. Even if I know you’re not going to like it. One of the most important things I have learnt working for other people is no matter how bad it is, the customer prefers the truth.